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We ship via Aras and Ptt cargo. You can choose a cargo company at the cart stage when ordering.

If an order is placed with the cash on delivery option in all conditional free shipping opportunities, a cash on delivery service fee is added.

Pay at the door

You can order Cash on Delivery anywhere in Turkey. For orders with cash on delivery, +25 TL Payment on Delivery Service Fee is collected by the cargo company, as the cargo company mediates the payment process.

Delivery time

After choosing the size of each product you order, the estimated delivery time is 24 hours. Once your order is delivered to cargo, it will be delivered to you by the cargo company within 1 to 4 business days.

Delivery to Villages and Mobile Areas

Delivery to villages and mobile areas is made by PTT cargo. It is delivered within 1-8 business days.

Even if you choose other cargo companies to villages and mobile areas, delivery is made by PTT cargo.

Shipping is free for exchanges and returns.

The exchange or return period for the products you purchased from dressdelisi.com.tr is 14 days from the moment you place your order, provided that they are unused.

For exchange or return transactions, you must send it via the cargo company we have an agreement with.

PTT cargo code: 604746762
Aras cargo code: 2308754551118

Please keep the receipt given to you by the cargo until your return or exchange is made.

Cargoes sent from other cargo companies with payment against us are not accepted.

When you return a product, your money will be refunded within 1-7 business days, depending on your payment method, after receiving approval from the product inspection.

After sending your product/products for exchange or return, your shipment reaches us and receives acceptance confirmation, and then the review is initiated. If the product(s) you send are unused, undamaged and properly packaged, your money will be refunded based on your exchange or payment method.

If you made your payment by debit/credit card, your refund will be returned within 1-7 business days after your refund is approved by our refund team.

If you paid with the cash on delivery option, your money will be refunded to the IBAN number you provide to us within 1-7 business days. The IBAN number you provide to us must be accurate, complete and have the same surname as the person who placed the order. The amount charged by the cargo company as payment at the door is not refundable.

For detailed information and questions, you can call our Customer Services number 0850 309 58 74 .

Cotton: Cotton is derived from a natural fiber and is soft, breathable and skin-friendly. It is used in many different designs in daily wear, from t-shirts to dresses.

Linen: Natural linen fibers offer varying degrees of durability and provide a cooling sensation. It may be prone to wrinkling, but this can help it create a unique style.

Wool: Wool is warm and insulating and is preferred in cold weather. It can be found in different thicknesses, from fine knitted wool to thick wool.

Silk: Silk is a luxurious and elegant fabric. It stands out with its smooth surface and shine. It is preferred for dresses, blouses and special events.

Satin: Satin is produced from silk, cotton or synthetic fabrics that attract attention with their shiny surface. It is often used for evening dresses and high quality underwear.

Lace: Lace is often used as a decorative fabric. It stands out with its fine embroideries and patterns. It is frequently found as a detail on dresses, blouses and underwear.

Viscose/Rayon: Viscose, an artificial fabric, offers a soft and shiny texture. Although it looks like silk, it is a more economical alternative.

Velvet: Velvet is a luxurious fabric with a textured and soft finish. It is used in a variety of garments, from dresses to jackets.

Fleece: It is a synthetic fabric used to provide warmth in cold weather conditions. It is often seen in outerwear and sportswear.

Chiffon: A light and transparent fabric, chiffon is generally preferred for slim dresses, blouses and elegant designs.

Denim: Denim, a durable cotton fabric, is often used in jeans and jackets. It offers different washing and color options.

Synthetic Fabrics (Polyester, Nylon): Synthetic fabrics are durable, lightweight and easy to care for. Polyester and nylon are frequently used synthetic fabric types.

Wash at 30° degrees.

Iron at low temperature.

Do not put it in the dryer.

Do not bleach